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At First Class Heating and Cooling we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

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See What Our Customers Have to Say -
217 Reviews

Steven Green
10/09/2025
Tech was very helpful.
Jill Freeland
10/08/2025
Gene Clay
09/26/2025
Great job
Trish Burns
09/18/2025
Polite and gave good communication of what was being done as ti the service. Good to finally find a knowledgeable company to work on our mini split units and reasonably priced. Great to work with. Definitely will have our business in the future! Thank you, First Class Heating and Cooling.
Tara Guinn
09/15/2025
Doug Dahmer
09/15/2025
I met Dwayne there and he was in & out in just a few minutes. Very positive & knowledge technician
Vickie Todd
09/04/2025
Marty Hardman
09/04/2025
Mike was professional and courteous. Very knowledgeable and you can tell he genuinely cares about gis work. Thank you!
Deanna Tice
08/29/2025
Very friendly and quick.
Tricia Kantor
08/07/2025
Very professional! Michael did a great job! Would highly recommend them!!
Haley Whorton
07/31/2025
Mike was professional, quick and explained things in a way I could understand them. I felt like he cared about offering only what was needed and didn't try to upsell me. I'm so glad I got a second opinion after being told our entire unit should be replaced, because it was not the case. I will continue to use First Class Heating and Cooling for future needs. Thank you for all of your help 😊.
Deena
07/31/2025
Beth Ciani
07/30/2025
Second time to call First Class and customer service still excellent. Mike does a great job.
Victor Boll
07/24/2025
Mike and Dallas were super great techs..and very professional. It was the price of repairs that hurt! Gonna go to Dr. now to see if I can get a prosthetic arm and leg reattached. 😀
SL A (SLA)
07/23/2025
Technicians were nice, but said they could find nothing wrong. My A/C worked for less than 24 hrs. and then quit again. Now I'm not sure WHEN they'll come back since we are in the middle of a heat advisory. I'm 72 & have congestive heart failure - this is a big deal for me to be without A/C.
Sharon Cain
07/21/2025
Very nice and very helpful. Knew exactly what to do and fixed AC in no time. Highly recommend First Class Heating&Cooling. Very reasonable.
Sharon Cain
07/21/2025
Mike was very efficient and a very nice person. Definitely will keep using them as long as I keep my house. Thank you
Ron Jenkins
07/19/2025
Very cooperative in making time arrangements and keeping us informed. Work done that was needed in a timely manner. Great customer service.
Tuesday
07/11/2025
House was not cooling down, wouldn’t go below 80. They were out within 24 hours after I called them. The tech was nice and friendly and got to work quickly. He was in and out within about 30/45mins and the house was already cooling down. Will be calling in the future for any other issues.
Judy Mills
07/03/2025
Excellent service. Very knowledgeable! Honest and trustworthy business.
Spencer Moore
07/01/2025
Outstanding service! They had us up and going within 48 hours of our equipment going down. We will be due for a new system soon and First Class will be my first and only call!
Karron Smith
06/27/2025
First Class is #1 in my book! I had what I thought to be an emergency over the weekend. Dwayne called me back in a timely manner and we discussed my issue. We settled on a service call, and Mike came out. He assessed the situation and instead of a failing AC unit, he was able to get my old AC running like a race horse! I signed up immediately for the semi annual service and he then checked my furnace and changed the filter. I am now on a Spring and Fall service plan and the price is very reasonable. Mike is super technician, wearing foot coverings in the house, working quickly but thoroughly. He took the time to explain everything to me. Thank you First Class Heating and Cooling, you definitely live up to your name!
Jeri Barnes
06/24/2025
Garrett Widner
06/24/2025
Rhonda Rose
06/23/2025
Outstanding service! I highly recommend First Class Heating and Cooling! Cherish answered my call and worked to get us squeezed in on short notice! She was very professional and understanding. Michael was at our home and had our AC up and running in minutes! He did a great job explaining and fixing our issue. Great team! Thank you so much!
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