Reviews

Tech was very helpful.

Very professional! Michael did a great job! Would highly recommend them!!

Mike was professional, quick and explained things in a way I could understand them. I felt like he cared about offering only what was needed and didn't try to upsell me. I'm so glad I got a second opinion after being told our entire unit should be replaced, because it was not the case. I will continue to use First Class Heating and Cooling for future needs. Thank you for all of your help 😊.

Second time to call First Class and customer service still excellent. Mike does a great job.

Mike and Dallas were super great techs..and very professional. It was the price of repairs that hurt! Gonna go to Dr. now to see if I can get a prosthetic arm and leg reattached. 😀

Technicians were nice, but said they could find nothing wrong. My A/C worked for less than 24 hrs. and then quit again. Now I'm not sure WHEN they'll come back since we are in the middle of a heat advisory. I'm 72 & have congestive heart failure - this is a big deal for me to be without A/C.

Very nice and very helpful. Knew exactly what to do and fixed AC in no time. Highly recommend First Class Heating&Cooling. Very reasonable.

Mike was very efficient and a very nice person. Definitely will keep using them as long as I keep my house. Thank you

Very cooperative in making time arrangements and keeping us informed. Work done that was needed in a timely manner. Great customer service.

House was not cooling down, wouldn’t go below 80. They were out within 24 hours after I called them. The tech was nice and friendly and got to work quickly. He was in and out within about 30/45mins and the house was already cooling down. Will be calling in the future for any other issues.

Excellent service. Very knowledgeable! Honest and trustworthy business.

Outstanding service! They had us up and going within 48 hours of our equipment going down. We will be due for a new system soon and First Class will be my first and only call!

First Class is #1 in my book! I had what I thought to be an emergency over the weekend. Dwayne called me back in a timely manner and we discussed my issue. We settled on a service call, and Mike came out. He assessed the situation and instead of a failing AC unit, he was able to get my old AC running like a race horse! I signed up immediately for the semi annual service and he then checked my furnace and changed the filter. I am now on a Spring and Fall service plan and the price is very reasonable. Mike is super technician, wearing foot coverings in the house, working quickly but thoroughly. He took the time to explain everything to me. Thank you First Class Heating and Cooling, you definitely live up to your name!

Very good service extremely pleased with the check up Micheal on time did his work very pleased.

Outstanding service! I highly recommend First Class Heating and Cooling! Cherish answered my call and worked to get us squeezed in on short notice! She was very professional and understanding. Michael was at our home and had our AC up and running in minutes! He did a great job explaining and fixing our issue. Great team! Thank you so much!

Mike did a great job! Very knowledgeable and courteous. We are very happy we found First Class Heating and Cooling.

I am the admin, but contacted the Property Chair, he just said it was excellent.

Thank you for coming out on such short notice today to check on my air conditioner. Micheal was very helpful and courteous to introduce Trever who was training. I appreciate everything!

Very very happy! Mike is ALWAYS courteous and patient with us. Service is great. So appreciate you guys, thank you!

Professional and courteous. Checked both units and answered all of my questions. Thanks!