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At First Class Heating and Cooling we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

Read what other customers have said about us.

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See What Our Customers Have to Say -
204 Reviews

Spencer Moore
07/01/2025
Outstanding service! They had us up and going within 48 hours of our equipment going down. We will be due for a new system soon and First Class will be my first and only call!
Karron Smith
06/27/2025
First Class is #1 in my book! I had what I thought to be an emergency over the weekend. Dwayne called me back in a timely manner and we discussed my issue. We settled on a service call, and Mike came out. He assessed the situation and instead of a failing AC unit, he was able to get my old AC running like a race horse! I signed up immediately for the semi annual service and he then checked my furnace and changed the filter. I am now on a Spring and Fall service plan and the price is very reasonable. Mike is super technician, wearing foot coverings in the house, working quickly but thoroughly. He took the time to explain everything to me. Thank you First Class Heating and Cooling, you definitely live up to your name!
Jeri Barnes
06/24/2025
Garrett Widner
06/24/2025
Rhonda Rose
06/23/2025
Outstanding service! I highly recommend First Class Heating and Cooling! Cherish answered my call and worked to get us squeezed in on short notice! She was very professional and understanding. Michael was at our home and had our AC up and running in minutes! He did a great job explaining and fixing our issue. Great team! Thank you so much!
Jeff McCoy
06/23/2025
Very good service extremely pleased with the check up Micheal on time did his work very pleased.
Mary Waushesock
06/20/2025
Mike did a great job! Very knowledgeable and courteous. We are very happy we found First Class Heating and Cooling.
Jill Freeland
06/18/2025
Vickie Todd
06/16/2025
I am the admin, but contacted the Property Chair, he just said it was excellent.
Glennda DeRousse
06/09/2025
Thank you for coming out on such short notice today to check on my air conditioner. Micheal was very helpful and courteous to introduce Trever who was training. I appreciate everything!
Alicia Callahan
06/04/2025
Very very happy! Mike is ALWAYS courteous and patient with us. Service is great. So appreciate you guys, thank you!
Linda Peters
06/03/2025
Grace Russell
06/03/2025
Professional and courteous. Checked both units and answered all of my questions. Thanks!
Jim Woodward
05/24/2025
Duane, Mike, and Cheyene began the job of Installing new compressor and air handeler at 9 AM and were finished at 3PM. While Duane was busy building the air handeler in the basement, Mike was setting up the elevated compressor at the exterior and Cheyene was assisting both of them as needed. It was obvious from their performance that this crew wasn't their 'first rodeo'! Clean up of all replaced equipment and packaging materials were loaded on their trucks as they departed. First Class H/C demonstrated they are truly FIRST CLASS!!!
Larry Snider
05/23/2025
Larry Ball
05/21/2025
GALEN MCCLUSKY
05/16/2025
MIKE did a great job.. I highly recommend your company for HVAC !! Very happy
Diane Fouraker
05/14/2025
Showed up on time and was a friendly young man.
Ty Bo
05/13/2025
Michael is a great technician. Honestly answers any questions you have, and does excellent work. Highly recommended..
Carol Nicholls
05/13/2025
Sue Nichols
05/12/2025
The service was completely the day I called. Mike resolved the problem quickly and efficiently. Great service!
Johnna Culpepper
05/12/2025
Very professional from the first call until they complete the job. Definitely recommend First Class Heating and Cooling!
Allen Robinson
05/10/2025
Above expectations, arrived on time, respect for property, very clean and neat install and took time to explain equipment operation.
James Winfrey
05/07/2025
Great service, friendly staff, on time. Long time customer.
Lisa Reed
05/07/2025
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